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Texprofin's Commitment to Partnership and Excellence
At Texprofin, we view our customers as lasting partners, and we embody this philosophy in our actions. If an issue arises with your machine, you can rely on us to have it operational again within hours. Our machines are equipped with online support capabilities, enabling us to provide immediate assistance remotely whenever needed.
We take pride in the added value of "Made in Belgium." All our equipment is developed and manufactured in our factory in Waregem, Belgium. This allows us to maintain a complete stock of parts for your machine, ensuring swift replacements whenever required. If the issue is critical, our service team will personally deliver and install the part. For non-critical needs, we promptly ship the necessary components. Additionally, we take a proactive approach to maintenance, performing short inspections at least every six months to address mechanical wear and tear before it becomes problematic.
Our commitment to innovation includes prioritizing backward compatibility in all new developments. Upgraded parts and enhancements are designed to integrate seamlessly with previous machine versions, ensuring continued value for our customers.
These improvements focus primarily on simplifying maintenance and minimizing assembly errors. Our customers consistently value our hands-on support and professional attitude.
To support our future growth and maintain proximity to the regions we serve, we collaborate with partner companies as indicated on the map.
Texprofin USA will begin operations with dedicated staff starting in February 2025.
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